Legal
How Aurum Consulting handles information submitted through this website.
Effective September 1, 2026
Information we collect
When you send an inquiry, we collect your name, email address, selected service, and message. When you submit a review, we collect your name, email address, rating, and review. Our hosting providers may also process limited technical information needed to operate and secure the website, such as request and error logs.
How we use information
We use inquiry information to understand and respond to your request, maintain business records, prevent abuse, and improve our services. Review information is used to verify the client relationship, moderate submissions, and publish approved feedback. Reviewer email addresses are not displayed publicly.
How information is shared
We do not sell personal information. Information may be processed by service providers that host, secure, or maintain the website, or disclosed when reasonably necessary to comply with law, protect rights and safety, or complete a business transaction subject to appropriate safeguards.
Retention and security
Website inquiries are retained for up to 24 months unless a longer period is reasonably necessary for an active client relationship, legal obligation, or dispute. Unapproved review submissions are removed after 12 months. Approved reviews may remain published until withdrawn, no longer accurate, or no longer needed. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Cookies and tracking
This version of the website does not use advertising cookies or behavioral advertising trackers. If these practices change, this policy and any required choices will be updated. Browser Do Not Track signals are not currently acted upon because the site does not conduct cross-site behavioral tracking.
Your choices and California rights
You may ask to access, correct, or delete information you submitted by emailing contact@consultingaurum.com. If the California Consumer Privacy Act applies to Aurum, eligible California residents may also have rights to know, delete, correct, limit certain uses, opt out of sale or sharing, and receive equal service when exercising those rights. Aurum does not currently sell or share personal information for cross-context behavioral advertising.
Children
This website is intended for business customers and is not directed to children under 13. We do not knowingly collect personal information from children through this website.
Changes and contact
We may update this policy as our services or legal obligations change. The effective date above identifies the current version. Questions or privacy requests may be sent to contact@consultingaurum.com or discussed by calling +1 530 687 2099.